We offer an Enjoyment and Satisfaction Guarantee not found anywhere on line!
7-Day 100% Enjoyment Guarantee:
"TRC" offers every consumer protection for 7-days following the acceptance of delivery to return any merchandise for any reason for a full refund less a 10% restocking fee and all related shipping costs. In this instance, Purchaser must cover all shipping costs related to transaction including but not limited to all shipping, delivery and installation fees to Purchaser and return shipping fees to any domestic location selected by "TRC" in writing.
All sales are final. A minimum 20% fee will be charged for any cancelled orders after your payment has been processed. Custom and Special orders cannot be returned. Merchandise cannot be returned due to shipping delays, or if items do not fit into the home or the desired location in the home. All returns must be approved by "TRC" in advance and must be in the original packaging. Returns must be sent prepaid to the desired location of "TRC". Any alterations to this policy must be in writing from "TRC" in advance. "TRC" reserves the right to cancel any order due to the discontinuation of an item or its availability and will issue a full refund.
All our products carry lifetime technical support at NO CHARGE! Let one of our many technical service consultants help guide you through and troubleshoot any questions you may ever have via telephone or email, for the LIFE of your purchase.
We also offer the following warranty and support services:
Original Manufacturer Warranty:
All Brand New merchandise comes with the Original Manufacturer Warranty with every purchase. Please see manufacturer warranty information on the product page.
WARRANTY RESTRICTIONS AND EXCLUSIONS:
All warranties do not cover the following: Product misuse or abuse in any way, damage caused by the shipping or moving of the merchandise. Damage caused by the working on or attempting to repair any merchandise by anyone other than persons authorized by "TRC". Merchandise dropped or knocked over, any physical or cosmetic damage to the product whatsoever including glass breakage and monitor adjustments. Damage caused by an Act of God including but not limited to flooding, weather, storms, water, electricity, sunlight, outdoors or extreme heat or cold. Product used in a commercial environment. Damage caused by the failure to follow instructions, accidental damage or power voltage issues. Damage caused by any shipping or transit.
Any warranty work performed by someone not authorized by "TRC" specifically in writing will void your warranty. All products are sold as-is unless specifically listed in this site or in writing by "TRC". "TRC" disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.
Remember, all our products carry lifetime technical support. Let us help you enjoy your purchase for many years to come!